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[DOWNLOAD] "How to Provide Excellent Customer Service" by Gerry MacPherson # eBook PDF Kindle ePub Free

How to Provide Excellent Customer Service

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eBook details

  • Title: How to Provide Excellent Customer Service
  • Author : Gerry MacPherson
  • Release Date : January 28, 2019
  • Genre: Specialty Travel,Books,Travel & Adventure,Professional & Technical,Education,
  • Pages : * pages
  • Size : 1318 KB

Description

Making Your Hospitality Property Successful 

Hospitality property customer service is the care provided by hotels, resorts, inns and bed & breakfasts to guests before, during, and after their stay.

Because properties rely heavily on loyal customers and good word-of-mouth marketing, hospitality property customer training is an integral part of hotels, resorts, inns and bed & breakfasts customer service strategy. It can be difficult to get right, but doing so will lead to guests who return, again and again. 

This is a book, "How to Provide Excellent Customer Service", of tips and guidelines that can help you offer outstanding customer service to your guests, thereby setting your hospitality property apart from the competition.


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